![]() ![]() What is your management organization structure?.Where are your organization’s locations?.How does your organization contribute to the strategic plan of your company?.Describe how your organization fits into the company?.Purpose is to capture business requirements that trace back to the stated business needs provided in the project vision and scope. The mind map (Figure 1) is below, followed by a list of questions derived from the map keywords. ![]() Note that the project manager may be the more appropriate role to cover the change branch since it deals with project execution questions even though solution scope changes may be discussed. Then for each target, I related question keywords. For needs involving a system, I associated targets of conditions and legacy assistance from a systems analyst may be needed for these targets. For the first three threads, I associated targets of key stakeholder, user and sponsor. With the purpose ( Stakeholder Interview Questions) in the center of the map, I branched out in four need directions or threads: Business, Capabilities, Change, and System. I started first with a mind map to organize my thoughts. With this in mind, I have developed a list of generic questions. However, the business analysis team can use a list of generic questions as a start for all the interviews. ![]() Of course the answer is that it depends on the solution scope. The author begins the article using a mind map to capture keywords of generic questions and then provides a list of generic questions drawn from that map of which specific solution scope questions can be added by the business analyst.Īs a professional instructor for business analysis and project management, I am often asked by students what questions they should ask stakeholders during the elicitation interviews. Although the right questions are dependent on the solution scope, there are generic questions that the business analyst can use to start the elicitation regardless of the solution scope. The key to any successful elicitation is asking the right questions whether it be in interviews or a facilitation session. The purpose of this article is to assist the business analyst engaged in the elicitation of stakeholder requirements. ![]()
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